Calendar

Below is a combined calendar for both members and site staff. Not all items may apply to you. Use the navigation at the top of the calendar to view other months or change how dates are displayed.

News desk

We send out communication through govdelivery.com. Monthly bulletins, updates on program changes, and breaking news from past months are archived here.

TimeTracker

We recommend using Google Chrome when accessing Timetracker.

TimeTracker is a cloud-based service hours reporting system. Over the course of each month, WSC/WRC members record their service hours in the TimeTracker system. Every two weeks, members will digitally save and submit their timesheet to their site staff. Site staff will review the timesheet, returning the timesheet to the member for corrections if needed, and approving the timesheet if there are no corrections needed. Finally, a site and member services coordinator will review the timesheet and contact site staff if needed. 

Meeting service hour requirements

Members must complete their service term and meet service hour requirements to be eligible to receive an education award. Members will exceed service hour requirements if they serve an average of 8 hours per day. Our service hour tracking chart lists the number of expected service hours for each pay period, and the cumulative number of service hours expected throughout the year depending on when you started serving.

Stories of service

Every 3 months, members submit a few paragraphs describing their service experience and the impact they are making at their service site, and a photo of themselves in action, through TimeTracker. We share these stories on our website and social media. Take a look at these members’ stories of service for examples. Stories of service should be submitted by the following dates: Quarter 1: December 15; Quarter 2: March 15; Quarter 3: June 15; Quarter 4: August 31.

Setting up your TimeTracker account:

Step 1: Review video or read the transcript on how to set up a Secure Access Washington account (SAW) and login to the Time Tracker System. There is also a written job aid with visuals on this process.

Step 2Notify WSC of the email address you used to create your SAW account.

Step 3: Review the training videos or written instructions below to learn how to use TimeTracker.

Video Instructions
For the best experience, we strongly recommend watching these videos in the following order.

(Transcripts for all videos available here.)

Written Instructions

To get started visit the TimeTracker login page

Forgot SAW username or password? Click here.

Experiencing problems in the system? Please contact your Site & Member Services Coordinator.

Step 1: Email your Site and Member Services Coordinator with your esd.wa.gov email address and which WorkSource office you’re at.

Step 2: Review the training videos or written instructions below to learn how to use TimeTracker.

Video Instructions
For the best experience, we strongly recommend watching these videos in the following order.

(Transcripts for all videos available here.)

Written Instructions

To get started visit the TimeTracker login page

Experiencing problems in the system? Please contact your Site & Member Services Coordinator.

Forms & resources

Forms

Members may serve a limited portion of their service term with state agencies, tribal government, or charitable organizations other than their sponsoring organization. Please read the alternative service policy before submitting your alternative service form.

POL#122- managing alternative service (.pdf)
Alternative service form (.pdf)

Service sites may need to utilize an American Sign Language interpreter when hosting an AmeriCorps member with a hearing impairment. Click the link below for a list of ASL interpreters registered with Washington State.

ASL interpreters (.docx)

To begin or terminate health insurance coverage through WSC, submit the health insurance accept or decline form below. For more information on the WSC health insurance plan, see the member benefits section on this page.

Health insurance accept or decline form (.pdf)

Depending on your household income, you may be eligible for food assistance through Washington’s SNAP program provided by the Department of Social and Health Services (DSHS). DSHS may require proof of your status as an AmeriCorps member and monthly stipend income. Download our Income Verification Letter, ask your primary site staff to fill it out, and have it ready for DSHS to review.

Income verification letter (.docx)

All service-related accidents/injuries need to be reported to WSC/WRC. The effected member completes the first page of the report. Service site staff person completes the second page.

This form does not replace an L&I claim form.

Member incident report (.pdf)

The Member Service Agreement is the contract between you and WSC for the duration of your service term. It explains your benefits, rights and responsibilities as a WSC AmeriCorps member, as well as the expectations and responsibilities of your Sponsoring Organization.

Member Service Agreement (.pdf)

Your monthly AmeriCorps stipend is considered income by the Internal Revenue Service, and therefore, is taxable. A completed W4 form is required at the time of enrollment in our program. To change/renew your Exempt status, complete and sign a new W4 form, then contact your WSC Site and Member Services Coordinator to send you a secure link in which to upload the form to us.

W4 Tax Form
FAQ

This living document is a tool for Reading Corps members to exchange best ideas and practices to help develop and implement strategies and techniques to aid in providing virtual service. This process improvement form is completely voluntary but can be used to gain additional service hours (1 form = 1 hour).

Fillable WRC learning community form (.pdf)

WRC learning community form example (.pdf)

This is our suggested timeline to help you prepare for Life After AmeriCorps. It’s never too early to start planning for your future. Also included are key reminders related to your service benefits.

WSC Life After AmeriCorps Checklist

Outreach resources

Download logos, image assets, videos, brand guidelines, and more to help promote service.

AmeriCorps National Communication Resources (webpage)

The CNCS AmeriCorps branding guide describes standards and requirements when using CNCS or AmeriCorps symbols, speaking about AmeriCorps, publishing information related to AmeriCorps on paper, a wesbsite, or social media.

CNCS AmeriCorps branding guide (.pdf)

AmeriCorps, WSC, and WRC logos are available for your use. Follow the CNCS AmeriCorps branding guide when using these logos.

Tri-Logo (.jpg)

AmeriCorps – Washington (.jpg)

Service Corps (.png)

Reading Corps (.png)

As a member you may be in a position to promote service or answer questions about AmeriCorps/Washington Service Corps. These resources can support you in communicating about service.

WSC/WRC General Flyer (.pdf)

WSC-FAQs(.docx)

Partner sites display these posters to let the community know AmeriCorps members are making a difference in their organization.

AmeriCorps serving here poster (WSC)

AmeriCorps serving here poster (WRC) 

AmeriCorps serving here poster

Media and legislative support

Any person who is not a WSC/WRC AmeriCorps member and appears in media shared with us must complete a release form before we can include the media in any publication.

Media release form – English (pdf)

For service projects or community events you’ll be holding throughout the program year, we would like to know what you may have planned so we can help generate media coverage.

Please complete and return this questionnaire to your coordinator at least two weeks before your event or project.

Project/event information for media

Service Resource Kit

Our Service Resource Kit is filled with resources and ideas to help you plan for and complete your AmeriCorps service term.

Education Award

The Segal AmeriCorps Education Award is a benefit that AmeriCorps members receive upon successful completion of their term of service.

PY 2025-26 award amounts
What can the education award be used for?
Key tips
AmeriCorps links containing more important Segal Education Award information

Quick facts and things you should know about the Segal Education Award: Segal AmeriCorps Education Award | AmeriCorps

Frequently asked questions about the Segal Education Award: Frequently asked questions | AmeriCorps

Health Insurance

Member health insurance is provided through Premera Blue Cross.

Medical: Deductible: $200 in network/$400 out of network;
Out of Pocket Maximum: $2,000;
Emergency Room: $200 Copay

Prescription Copays: Generic: $15; Formulary: $30;
Preferred Specialty: $50; Non-Preferred: 30% of cost

Dentistry Options

Our health insurance coverage does not include dentistry. There are clinics across the state that offer low-cost dentistry to low-income individuals. To research your options, you may want to start here:

Workers compensation coverage

As a Washington Service Corps AmeriCorps State member, you are covered by the Workers’ Compensation Act…

As a Washington Service Corps AmeriCorps State member, you are covered by the Workers’ Compensation Act which is administered by the Department of Labor and Industries. This is a no-fault insurance program covering service related accidents or illnesses. It covers medical benefits only; it does not pay for time lost.

If you have a service-related accident, report your injury and how it happened to your supervisor at once. Do not delay!
If you need a doctor’s care, you may select the doctor of your choice as long as the doctor treats state Industrial Insurance patients. Tell the doctor it is a job-related injury and that you are covered under L & I. Most doctors and hospitals have the Accident Report form that is required by the program. Be sure you answer every question on the “worker’s” part of the form. Where it asks for your position or job title, write AmeriCorps Volunteer. For employer’s name and address use:

Washington Service Corps
P.O. Box 9046
Olympia, Washington, 98507-9046

Your doctor will complete his/her portion of the report and will mail the original copy to the Department of Labor and Industries.

If you have a question not answered by the information here, please email us at: wscmail@esd.wa.gov

Member Assistance Program

The AmeriCorps Member Assistance Program (MAP) is designed to provide accessible and quality mental health services to AmeriCorps members through confidential and 24/7 counselling services.  This year we are happy to announce that our AmeriCorps members will receive the MAP premium membership through the support of Serve Washington.  Here is a list of the benefits available you this term through MAP: 

AmeriCorps members and/or employees and their household members have confidential access to the following:

Orientation Webinars

Here is a link to watch a Member Assistance Program orientation webinar.

Accessing the Member Assistance program

AmeriCorps members can access the MAP program by calling 1-800-451-1834.

PLEASE NOTE:  When AmeriCorps members call in, they should be prepared
to provide the AmeriCorps program name or organization name they used for
enrollment in the program. If an AmeriCorps member, please identify oneself as
an AmeriCorps member.  For example, when asked what organization you are
with, respond with “I am an AmeriCorps member with Washington Service Corps at XXX organization.”  This will help the intake person confirm the
member’s access to the program as quickly as possible.
 

Members can also access the MAP program online at https://allonehealthmemberportal.mylifeexpert.com/.  When creating a profile online
members will enter in “americorps” in the “company code” section.  

Coping with abnormal events

There is no right or wrong way to feel after experiencing an unsettling event. Click the icon above for tips on coping with abnormal events, and when to seek help.

Childcare

GAP Solutions provides child care for eligible AmeriCorps State members. Application forms are available on their website.

To research other child care options, visit Washington’s Child Care Resource and Referral Network website.

Contact GAP Solutions:

Training

All member training will be held online.

Contact Training Specialist, Bryce Bateman, if you have not received an invitation to your training.
Required Core and Professional Development Online Trainings

All members must complete WSC’s required core trainings and professional development trainings throughout the service term to ensure you have the foundational knowledge for a successful experience at Washington Service Corps and Washington Reading Corps. These trainings are available in WSC’s learning management system, TalentLMS. You will receive an invitation via email from TalentLMS on, or shortly after, your first day of service to log in and set up a password to access your account.

Policies & procedures

Service management

This policy outlines expectations for those overseeing WSC members, including their responsibility regarding informing WSC of site staff changes, member orientation, disciplinary action, and retention strategies.

View Policy #105

This policy outlines expectations for those overseeing WSC members, including their responsibility regarding informing WSC of site staff changes, member orientation, disciplinary action, and retention strategies.

View Policy #110

This policy outlines the responsibility of site staff to ensure service hours are reported correctly, and to provide their WSC member(s) with the opportunity to fully complete their service requirements.

View Policy #120

This policy outlines the responsibility of site staff to ensure member service activities are allowable, and not prohibited by CNCS or WSC.

View Policy #121

Prohibited Activities

This policy outlines the process for selecting appropriate alternative service projects, and recording and verifying alternative service hours.

View Policy #122

Alternative service form

This policy outlines standard practices for member leave under circumstances including holiday leave, administrative hold, disciplinary suspension, armed forces reserves, and jury duty.

View Policy #123

This policy outlines expectations surrounding member participation in WSC regional trainings or the WRC institute, and the service site’s responsibility to ensure member attendance and reimburse member travel costs.

View Policy #124

This policy outlines the expectations for sponsoring organizations with regard to providing additional benefits.

View Policy #127

 

This policy outlines expectations for WSC member conduct, site staff responsibility for ensuring members understand rules of conduct, and standard disciplinary procedure. 

View Policy #130

This policy outlines expectations for WSC member appearance and use of service gear, and site staff’s responsibility to provide guidance on proper attire for the service environment.

View POL#131

This policy outlines expectations for managing member service related accidents and injuries, and site staff responsibility to ensure their member(s) follow WSC procedures in the event of a service-related accident or injury.

View POL#133
Member incident report form

This policy outlines expectations for the request and provision of reasonable accommodations, as well as the procedure for filing a discrimination complaint.

View Policy #140

Reasonable accommodation definitions

Member request for reasonable accommodation form

This Policy/Procedure applies to all Washington Service Corps (WSC) AmeriCorps members, including Washington Reading Corps (WRC), and any other AmeriCorps project area managed by WSC, who wish to request a pro-rated education award due to compelling personal circumstances.

                                    View POL#141

This policy outlines the standard procedure for the transfer of a WSC member from one sponsoring organization to another.

View POL#150

This policy outlines the standard procedure for the refilling of a WSC member position when a member exits prior to 30% completion of their service term.

View Policy #155

This policy outlines the standard procedure for managing member deployment for disaster response, and the conditions of deployment.

View Policy #160

This form provides guidance on how to help WSC member(s) apply for and receive child care.

View childcare benefits form

Exiting from service

Our member exit forms are now online! Contact your coordinator to get started.

After completing your exit forms, check out our Life After AmeriCorps page for tips on post-secondary education, job searching, and more.